GAS EDUCATIONAL TRAINING (GLASGOW) Ltd t/a GET or GET Gas Training
Payment in full is due within 14 days of receipt of the booking confirmation pack. Payment can be made by cheque or credit/debit card. Cheques must be made payable to GAS EDUCATIONAL TRAINING Ltd and sent to 2 Queenslie Court, Summerlee St, Glasgow G33 4DB. Payment by credit / debit card can be taken on a verbal instruction.
Once you have accessed any aspect of your training material be it in centre or on-line you will have started your course and full payment of the course will be required even if you cancel thereafter.
Failure to pay the balance in full within 14 days of receipt of the booking confirmation pack may result in the candidate losing his/her place on all of the courses booked. Candidates will not be able to undertake their assessment unless full payment has been received; or a prior arrangement has been agreed.
Candidate’s assessment paperwork and results will not be transmitted to the certification body for certification until full payment for the course has been received.
Candidates who do not achieve certification will not receive a refund of the fees which they have paid for the course.
RESCHEDULING OF COURSES
For requests to reschedule a booking received more than 28 calendar days in advance of the course start date, there will be no charge incurred.
For requests to reschedule a booking received between 14 and 28 calendar days prior to the course start date there will be a £24.00 (incl. vat) administration fee.
For requests to reschedule a booking received less than 14 calendar days before the course start date there will be a charge of 50% of the value of the original booking.
An invoice for the rescheduling fee will be raised and any outstanding balance on the original invoice must be paid in full.
All cancellations must be notified in writing
For requests to cancel a booking received more than 28 calendar days prior to the course start date, the candidate will be given a refund of any prepayment.
For requests to cancel a booking received between 22 and 28 calendar days prior to the course start date there will be a charge of 20% of the value of the booking.
For requests to cancel a booking received between 14 and 21 calendar days prior to the course start date there will be a charge of 50% of the value of the booking.
For notification of cancellation received less than 14 calendar days before the course start date, there will be no refund of any prepayment and the full balance will remain due.
If another candidate subsequently fills the original course date that you no longer require, the appropriate rescheduling or cancellation fee will be refunded.
You will not be able to cancel your course if you have accessed any aspect of your training or assessment and no or part refund will be given
In the event of non-attendance, there will be no refund of any prepayment and the full balance will remain due.
GET reserves the right to cancel a course at any time but we will endeavour to give candidates as much notice as possible. Candidates will be offered an alternative course date, credit or full refund.
Please note that if the required level of competency is not achieved in either the practical or theory assessment, it may be necessary for candidates to re-sit the sections which they have been unsuccessful in. A re-sit must be completed within 90 calendar days of initial assessment and within 30 calendar days of re-assessment. The re-sit fee of £180.00 (incl. vat) per day will be incurred if this situation arises. If additional training is required, this will be charged at a rate dependant on the nature and amount of training involved.
GET reserves the right to remove any candidate from a course if their behaviour towards other candidates and /or staff is unacceptable and disruptive to the course
PHOTOGRAPHIC AND SOUND RECORDING EQUIPMENT
Please note that the use of photographic and sound recording equipment is strictly prohibited within any part of the premises where the course is delivered. Any candidate found to be using this type of equipment during their training and / or assessment may be asked to leave their course with no refund of any prepayment.
Trading Names: GET Gas Training / GET
Registered Name: GAS EDUCATIONAL TRAINING (GLASGOW) Ltd
Company Registration Number: SC168032
Registered Office: 2 Queenslie Court, Summerlee St, Glasgow, G33 4DB
Telephone Number: 0141 648 8950